F.A.Q’s

1. What are the check-in and check-out times?

1. Check-in time is 4.00 PM and check-out time is 11.00 AM.

2. Where do I check-in?

Park onsite and head to the main desk at Burnham Shopping Centre on Burnham High Street. Burnham Shopping Centre is a 30 second walk from Somerset Apartments. Please follow these directions:

Take a right up Technical Street (with Somerset Apartments on your right). Take a right onto the High Street, Burnham Shopping Centre will be on your left When entering the store take a left to find the main desk.

If you are unable to walk to the High Street please let us know when booking your stay so that we can arrange for someone to be there when you wish to check in.

3. What is the check-in age?

Checking in guest must be at least 18 years of age.

4. Do you allow pets?

Somerset Apartments have 3 apartments that are suitable for pets. (1 & 2 bed). Guests are permitted to have up to two common domestic pets weighing no more that 25lbs. Click here to see our pet policy.

5. Do the apartments offer housekeeping?

The apartments will be thoroughly cleaned before you arrive. During your stay you are responsible for the cleaning of your personal space. Additional towels are available on request. There are communal clothes washing and drying facilities on the property. Rubbish can be disposed of in the bins provided which can be placed in the bins outside at your preference.

6. Is there a supermarket close by?

There is a Tesco supermarket within driving distance of the apartment.

7. How many people can sleep in a 1 bed suite?

Up to 4 guests (with the use of sofa beds, please note some apartments are suitable for 1 or 2 guests only).

8. How many people can sleep in a 2 bed suite?

Up to 6 guests (with the use of sofa beds).

9. Is there internet access?

There is no internet access at present.

10. Can the apartment accept boxes/parcels for a guest who has not checked in?

Yes, provided the parcel is delivered to Burnham Shopping Centre, 8-10 High Street, Burnham-on-Sea, TA8 1NX.

11. Do you have a restaurant on the property?

No, however there are several restaurants located within walking distance to the apartments.

12. Do you have any parking facilities?

There is limited parking on site, however there are car parks available for overnight stay close by.

13. What’s the best way to drive to Somerset Apartments?

Somerset Apartments is located in the centre of town. If you’re travelling from the M5, continue following signs to Burnham on sea, at the Esso Garage take the first left, continue straight passing 3 Zebra crossings, after the 3rd Zebra crossing, take the right onto Abingdon Street, then take the 3rd right. Somerset Apartments is located over the small crossroad on the left.

14. What restaurants and shops are nearby?

There are a number of restaurants close to the apartments, Italian, Chinese and traditional fish and chip shops are all within walking distance. The town’s main High Street is just footsteps away, containing many independent stores and café’s as well as multinational stores.

15. Will my credit card be charged when checking into Somerset Apartments?

Upon check-in you will be charged for your stay duration. Any additional charges can still be applied after, eg. Damage to the property, any potential incidental charges.

16. What is Somerset Apartment’s smoking policy?

We are a non-smoking property. However, smoking is allowed in outdoor public areas. A £200 cleaning and freshening fee will be charged to your credit card should we find evidence of smoking in your room.